Why was my Pin-Up deposit not credited?

If your deposit to Pin up casino is not showing in your balance, usually it is a small delay or a payment issue.

Try the following steps:

1. Check time frame: Wait 10–30 minutes; many methods in Bangladesh can be slightly delayed.
2. Confirm payment status:
   • Open your bank / bKash / Nagad / card app.
   • Make sure the payment is marked as “Successful,” not “Pending” or “Failed”.
3. Refresh account: Log out of Pin-Up, log in again, and refresh the balance page.
4. Check deposit history: Go to “Cashier” or “Balance” → “Deposit history” and see if the transaction appears.
5. Contact support: If money is deducted but not credited after 1 hour, contact Pin-Up support with:
   • Deposit method
   • Transaction ID / screenshot
   • Time and amount of deposit

Keep all SMS and payment receipts until the issue is solved.

Pin-Up Login