Why is my Pin up withdrawal pending or delayed?
Your Pin up withdrawal may be pending because of verification, payment system checks, or technical issues.
Try the following:
- Check your profile verification – make sure your ID, phone, and email are fully verified in your Pin up account.
- Confirm payment details – bank / bKash / Nagad / card info must match your account name and be correct.
- See withdrawal limits – check minimum/maximum limits and daily limits in the cashier section.
- Check withdrawal status – open “Cashier” → “Withdrawal history” to see if it is pending, approved, or rejected.
- Wait for normal time frame – many methods take a few hours; some bank transfers can take 1–3 working days.
- Contact support – if the delay is more than the stated time, contact casino support via live chat or email with your transaction ID.
Tip: Always withdraw using the same method you used for deposit to avoid extra checks.
